Sure thing. If you’re not ready quite to commit to the Annual Membership, you’re welcome to check out as a guest. Just remember, that with our Membership you get some pretty snazzy perks: scheduled deliveries and default baskets, the ability to customize your basket, access to our extra produce, meat, dairy and baked goods, and more.
We sure do hope so! You can check your address on our delivery area map here.
We delivery on Wednesdays to Northern Virginia and Fredericksburg. We deliver on Thursdays to Greater Richmond, Hampton Roads, and Virginia Beach. We aim to have all deliveries completed by 4:00pm. If you won’t be home to receive delivery we just ask that you leave out a cold cooler for us to transfer the produce into.
No way! We simply request that you leave out an icy cooler in your preferred delivery location, and we’ll put your delivery on ice for when you return.
Not a problem! Just be sure to skip your weekly order by the Sunday before delivery. You can also take advantage of our “schedule skips” function if you know in advance when you’d like to skip your delivery.
We’d love to be able to reduce our footprint and reuse your box for a future delivery. If you leave out your empty box on your next delivery day, your Market Manager will pick it up and we can use it again.
Our Market Managers have ice-packs to keep animal products cold en route, but to keep your costs as low as possible, we don’t leave ice-packs with every delivery. If you’re not home to receive delivery, we request that you leave out a cooler for us each week with ice-packs or ice so that your delivery is as cool and fresh as possible when you return.
We’re glad you asked. We always stand behind the quality of our products. We check and double check each item, but if something falls through the cracks please let us know. We’ll either replace the item or issue you a credit.
If you’re a Member, you’re able to swap items out of your box for something you prefer. But please note, if someone in your household has a severe allergy, please note that we reuse boxes from one delivery to the next. This means that we can not ensure that the box you are delivered has not been exposed to your allergen at some point in its delivery lifespan.
Sometimes, mother nature has plans for our crops that we can’t foresee. If a harvest is foiled by some force of nature out of our control, we will substitute in the closest item that we can find. For example, maybe yellow squash instead of zucchini or sweet potatoes instead of kennebec potatoes.
That’s up to you! We offer between 12-20 basket items each week, so as a Member, you can mix and match to create your perfect order. The weekly offerings vary each week with seasonal changes, and the menus will be designed based on your local farmers’ harvest schedules. Members are then able to customize their basket even further with our list of extra items to add meat, dairy, eggs, baked goods and additional farmers market fare.
Small Basket - 4 Choices, Medium Basket - 8 Choices, Large Basket - 12 Choices.
We like to partner with farmers whose farming practices align with the 1950s definition of organic. That means that most of our farmers have a low-to-no-spray policy. They grow their food as nature intended, and often rely on their land’s natural biodiversity to keep pests in check. That being said, many of our farmers also abide by the standards of USDA Organic. Each week, you can click on each menu item to learn more about where it is grown and by whom.
Our farmers run the gamut. We have farmers who specialize in one crop, some who grow 50 types of crops, meat farmers, dairy farmers, herb farmers and mushroom farmers. The one thing they all have in common? They’re local folks who have committed themselves to producing quality food in a safe and sustainable way.
We have bakeries who produce everything from cinnamon buns, to pita bread, to wheat bread to cookies. Plus, we’re hip with the need for gluten free and vegan options, so some of our bakeries help us out with that too. We also have artisans who craft non-edibles for us. We’ve had goat-milk soaps, all natural bug repellant, candles and more.
We aim to source our food from within 150 miles of our food hub in central Virginia. We minimize the distance our food has to travel so we’re able to maximize the nutrients we deliver to our Members. By the time it is delivered, most of our produce has only been out of the ground for 48 hours. Trust us, you’ll be able to taste the difference.
In Virginia, we’re very fortunate to have mild seasons, and local food almost year round. In some of the colder months, we lean on our neighboring farmers in nearby states to help supplement our crops. It’s still as fresh as possible, and just a short drive away!
We work with over 100 like-minded Members, who have come on board to be our dedicated “Market Managers” and brand ambassadors. Market Managers (MMs) are given a delivery route near their own neighborhood and it will usually be the same person who delivers your order each week. On weeks that you order, you will receive a reminder from your Market Manager via email before delivery day. If you have any delivery questions or concerns, your MM is your go-to. They’ll be right around the corner, ready and willing to offer you excellent customer service.
You are welcome to skip orders as often as you would like, and you can manage your delivery schedule in advance by scheduling skips. It is your responsibility to let us know you would like to skip your order by 11:59pm on Sunday night. After this time, we close our ordering for the week, and immediately place our orders with the farmers on Monday morning. If you are unable to receive your box for some reason, but have forgotten to skip, we will be happy to donate your box to someone who is in need, but we are unable to refund the charge.
That’s up to you! Members pay an Annual Membership Fee of just $50 for the first year, and then memberships automatically renew for $35 each year thereafter. Remember as a Member, you can order as frequently or infrequently as you want!
For Members and Guests, the basket prices are:
Small Basket (4 Choices) - $19
Medium Basket (8 Choices) - $34
Large Basket (12 Choices) - $40
The list of extras have costs that vary each week, with extra items as inexpensive as $2.50, and with some of our pricier items being our pasture raised meats.
The minimum order for both Guests and Members is our smallest basket, which has room for four choices. Members are permitted to customize their basket by adding on items a la carte. Of course, if you choose to add more to your order, your total will reflect that. Before your order is finalized you’ll be able to review your order and see your total. With three basket sizes and tons of extra options, you control how much you buy.
We charge an Annual Membership Fee (AMF) when a Member joins Seasonal Roots, and then annually thereafter. The AMF helps to offset costs of your delivery boxes, improve software, and of course, to support your farmers. The AMF is $50 the first year, and then $35 each year thereafter. The AMF entitles Members to privileges like basket customization, unlimited extra items, and discounted bundles of extras. The AMF is charged automatically on a Member’s Seasonal Roots Anniversary unless you’ve adjusted your account preferences so that your Membership does not automatically renew.
When you join as a paid Member, you will charged immediately for the Annual Membership Fee. When you place an order, or are receiving your default basket, your credit card will be charged after the market closes, between 11:59 p.m. on Sunday and 6:00 a.m. Monday morning.
Shoot us an email at email@example.com or call us at (757) 351-4565, we're happy to help answer any questions you may have.