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SeasonalRootsMenu main image resized new basket names updated

Shopping How-to

Shopping your home-delivered farmers market is quick & easy

By the Veggie Fairy Team:

Here’s a step-by-step shopping how-to that will help you place the order you want (or skip a week):

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1. Choose a basket size

When your online farmers market is open, the first thing you see is the Market Page. Go to the top and choose a basket size. Each basket comes prefilled with seasonal produce – 5 choices in the Easy Basket, 8 choices in the Family Basket, 11 choices in the Veggie Lover Basket.

2. Customize

Next, make any changes you want by swapping items or filling a customized basket from scratch. You do it like this:

  • SWAP: After you choose the best basket for you, check out what’s in it. Let’s say you don’t want green tomatoes. Click on the “Swap Item” button below the tomatoes and the picture will start rotating through several other popular items. Keep clicking till you see what you want.

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  • START FROM SCRATCH: But say you want even more choices. In that case, just fill your basket from scratch. Scroll down to the “Fancy a change?” line, and at the end of that line, click on “Customize it here.”

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  • CLICK (+) OR (-): That takes you to the full range of everything our farmers have ready for harvest. Click the plus sign (+) below the items you want until all the photo slots in the upper left are filled. Again, that’s 5 choices for the Easy Basket, 8 for the Family Basket, and 11 for the Veggie Lover Basket.
  • UPDATE ORDER: Once all the choices are filled, the “Update Order” button will appear in the upper right. Click on it and you’re done! (Unless you want to order Extras – read the rest of this post for more on that.)
  • MAKE CHANGES ALL WEEKEND: You can keep changing your mind and adding and subtracting from your basket all weekend.

3. More info on items & farmers

Need more info about an item? Click on the tiny round photo of it under its name. Want to know who grew it or made it? Click on the other tiny logo/people pic.

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4. Choose “Extras”

Once you’re done filling your Easy, Family, or Veggie Lover basket, you can also add Extras – just scroll down the Market Page. There are a number of category tabs in the Extras section, including Bakery, Produce, Dairy, Artisan Goods, Gluten Free, Meats, and Prepared Foods. To see what’s available in each category, click on its tab.

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  • TO ADD AN EXTRA ITEM: Click on the plus sign (+) below the item. As you add new items, a purple counter appears on the tab to help you keep track.
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    • TO ADD MORE OR LESS OF THAT ITEM: To add more, keep clicking the +. If the + doesn’t light up, that means there’s only enough of that item for you to order one. If you change your mind and want to remove an item, click the minus sign (-) below that item.

    5. Enter a promo code

    When you’re all done filling your basket and adding Extras, scroll further down the Market Page. If you have a promo code, a.k.a. veggie fairy code, enter it and click “Apply”.

    6. Save and review!

    Then scroll down again to the very bottom of the Market Page and click the big green “Save And Review My Order” button. YOU MUST CLICK “SAVE AND REVIEW” TO PLACE YOUR ORDER. If you don’t, your carefully filled basket will go POOF and your veggie fairies will never know it existed. Instead, they’ll deliver the original pre-filled basket, which will leave you disappointed, and that will make your fairies very sad. And there’s nothing sadder than a sad veggie fairy.

    • FYI – YOU’LL GET A CONFIRMATION EMAIL: When you save your order, you will receive a confirmation email. If you receive a confirmation, we got your order. If you don’t receive a confirmation, we didn’t get your order.

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    7. Want to change your order?

    So let’s say you click “Save And Review My Order”… and then you change your mind. That’s okay! You can still make as many changes as you want until 11:59pm when the clock strikes midnight on Sunday night. To make changes, scroll down to the bottom of the Summary Page and CLICK ON THE PURPLE “EDIT MY ORDER” BUTTON. That will re-open your order, taking you back to the Market Page.

    8. Always click “Save And Review”!

    Just remember: Each time you re-open your order, always click the “Save And Review My Order” button AGAIN at the bottom of the Market Page. Otherwise your basket reverts back to the previous saved order.

    • FYI – YOU’LL GET ANOTHER CONFIRMATION EMAIL: Every time you click “Save and Review”, you’ll receive another confirmation email. If you don’t receive another email, that means your latest order change wasn’t entered. So be sure to click “Save and Review” every time you change your order.

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    9. Skip a week

    Then again, maybe you don’t want to place any order at all. You can skip or pause your deliveries at any time.

    • WHEN THE MARKET IS CLOSED: Sign in and hover over the purple gear icon in the upper right corner. In the drop down menu, click on “Delivery Preferences” and follow the directions. Be sure to click the “Save” button at the bottom!
    • WHEN THE MARKET IS OPEN: Go to the very bottom of the Market Page. Underneath the “Save And Review My Order”, there’s a red “Skip This Week” button. Click it.

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    • YOU CAN CHANGE YOUR MIND ABOUT SKIPPING, TOO: On the You Skipped This Week Page, just click the green “On second thought, I’d like to place an order” button to re-open your order and go back to the Market Page.
    • YOU CAN CHANGE YOUR MIND MORE THAN ONCE: But if, on third thought, you decide you really do need to skip this week after all, YOU MUST CLICK “Skip This Week” AGAIN.
    • FYI – YOU’LL GET YET ANOTHER CONFIRMATION EMAIL: Every time you click “Skip This Week” or “Save And Review”, you’ll receive another confirmation email.

    10. The bottom line

    Basically, every time you open the Market Page, click either “Save And Review My Order” or “Skip This Week” to make sure you get what you want! ON MONDAY MORNING, YOU’LL RECEIVE A FINAL CONFIRMATION EMAIL THAT YOUR LAST CONFIRMED ORDER WENT THROUGH.

    ABOUT SEASONAL ROOTS

    Since 2011, Seasonal Roots’ home-delivered farmers market has connected Virginia families with local family farmers who use sustainable, humane practices. Our veggie fairies – mostly moms who believe in living better through scrumptious, healthy eating, being kind to animals, protecting the environment, and spreading joy – home-deliver freshly harvested produce, pastured eggs, grassfed dairy and meat, plus artisan fare. We empower our members to eat better and live better with more nutritious, flavorful food that’s good for us and good for the planet. More info at seasonalroots.com.

    wreath welcome dominion harvest

    Welcome, Oberweis Dairy customers!

    Everything you need to know to get started

    By the Veggie Fairy Team

    Seasonal Roots is Virginia’s oldest and biggest home-delivered farmers market, specializing in locally sourced, sustainably grown produce. When Oberweis Dairy asked us to help make sure you can enjoy the convenience of the freshest, best-tasting, healthiest home-delivered dairy, we said sure!

    Seasonal Roots members order a weekly home-delivered produce basket, and can add on Extras like pastured eggs, grassfed meats, and artisan fare. To help you out, we’re now making it possible for you to also add on your favorite Oberweis items.

    So for all our new Oberweis customers who join and become Seasonal Roots members, here’s a step-by-step introduction to your new community of fresh local food lovers:

    When to place your order

    You can place your order all weekend long. Your online farmers market is open from Friday at 2pm until Sunday at 11:59pm. We’ll send you an email on Friday to remind you that the market is open. During that time you can browse and shop all you want. When the market’s not open, you can take an offline tour of the ordering process by clicking here.

    How to order your basket

    When you sign in while the market is open, you’ll see that each order is fully customizable. It starts with a basket of fresh local produce that you can swap items in and out of. Then in the Extras section you can choose to buy bakery items, meats, artisan goods, more produce, and Oberweis dairy products.

    First, the basket. There are three basket sizes to choose from:

    basket assortments prices

    Whichever basket you choose, it will come pre-filled with a selection of produce. You’re free to change that — just swap out items to get exactly what you want.

    How to order Extras

    Browse the tabs in the Extras section and add to your order whatever items strike your fancy. You can change your order as often as you like until the market closes on Sunday at 11:59pm. If you do make changes, only your most recent save will be processed, so you can disregard the email confirmations you’ll receive for the earlier saves.

    Need to skip a week or more? You can schedule skips anytime before the market closes, up to 12 weeks in advance. If you don’t skip or customize, the default order that was in the Friday email will be processed when the market closes.

    The money stuff

    Here’s what you need to know, in no particular order:

  • After each weekend that you order, your credit card will be charged on Monday morning.
  • We don’t charge a bottle deposit. We just ask that you return your bottles so Oberweis can sanitize and reuse them.
  • Seasonal Roots has a small annual membership fee of $50 the first year, and $35 every year after that.
  • Delivery

    If you live in Northern Virginia, Wednesday will be your delivery day. If you live anywhere from Richmond to Virginia Beach, Thursday will be your delivery day. If you’re unsure about your delivery day, drop us an email.

    On your delivery day, your box of local food will be delivered to your doorstep — hand-delivered by a neighborhood Market Manager who lives near you. She or he will send you an email reminder the night before that will give you a delivery window of just a couple hours so you’ll know when to expect it. Your Market Manager is there to help, so feel free to send an email if you ever have any questions or concerns.

    On delivery day, you’ll also receive a “Field Notes” email from Sam, your Farmer Connector – he’ll update you on the harvest. Sometimes Mother Nature has plans for our crops that we can’t foresee. If something foils the harvest of a basket item, we’ll substitute the closest item we can find – for example, yellow squash instead of zucchini. If it’s an Extra item that you ordered, we’ll credit it to your account.

    By the way, we check and double check each item before it reaches you, but if something falls through the cracks, like a bruised apple or a missing item, we want to know! It’s easy to report an issue — visit our FAQs and scroll down to “Quality Control” for instructions.

    Each week on delivery day, please leave out a cooler, along with an ice pack if you have one. That way your fresh local food will stay fresh and safe from hungry critters.

    Next to your cooler, please leave out your empty Seasonal Roots delivery box and glass milk bottles from the week before to help us reduce our carbon footprint. Your Market Manager will whisk it all away so it can be reused. That will save energy and, in the case of the boxes, trees!

    Last but not least: Enjoy!

    Once you receive your order, all you have to do is enjoy it! If you ever find yourself with more fresh local produce than you can eat right away, here’s how you can preserve the nutrients and flavor until you’re ready to use it.

    To get to know us better, please visit our Web site where we’ve got FAQs, the story of how we got started, and more. We also hope you’ll join us on Facebook, Instagram, Twitter, and Pinterest for recipes!

    ABOUT SEASONAL ROOTS

    Since 2011, Seasonal Roots’ home-delivered farmers market has connected Virginia families with local family farmers who use sustainable, humane practices. Our veggie fairies – mostly moms who believe in living better through scrumptious, healthy eating, being kind to animals, protecting the environment, and spreading joy – home-deliver freshly harvested produce, pastured eggs, grassfed dairy and meat, plus artisan fare. We empower our members to eat better and live better with more nutritious, flavorful food that’s good for us and good for the planet. More info at seasonalroots.com.

    seasons greetings

    Seasons Greetings from Seasonal Roots

    EAT BETTER LIVE BETTER NEWSLETTER / December 18,2018

    Tips, hacks, recipes, stories, and the weekly special all help you eat better live better with fresh local food!

    Seasons greetings from the farm!

    2018 has been a great year for local food in Virginia! Thousands of Seasonal Roots members have been eating better and living better while supporting 75 local family farmers and food artisans. Thank you for putting your food dollars to work right here at home and for making our state more sustainable and humane!

    You’ve also been voting with your orders, telling us what you like. Apparently you really, really like ...

    Read the rest of the newsletter below, or view this issue as a printable PDF with clickable links.

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    salsas don sebastian local salsa newsletter

    Authentic local salsa made in Virginia

    EAT BETTER LIVE BETTER NEWSLETTER / December 11,2018

    Tips, hacks, recipes, stories, and the weekly special all help you eat better live better with fresh local food!

    What a happy zingy way to eat your veggies!
    Authentic local salsa made in Virignia

    She was born in Venezuela and named America. Later she married Lionel, who comes from Mexico, and she grew to love the flavors of his rich culture. And now she’s handcrafting authentic local salsas right here in Virginia.

    The company is Salsas Don Sebastian, the latest addition to our home-delivered farmers market. America and Lionel’s delicious mix of fresh vegetables are an easy, yummy way to boost your veggie...

    Read the rest of the newsletter below, or view this issue as a printable PDF with clickable links.

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    how to cook greens

    ‘Tis the season for greens

    EAT BETTER LIVE BETTER NEWSLETTER / December 4,2018

    Tips, hacks, recipes, stories, and the weekly special all help you eat better live better with fresh local food!

    ‘Tis the season for greens
    A pocket guide to our current crop of nutritious powerhouse greens
    by Margo, veggie fairy & neighborhood market manager in the Yorktown area

    Greens are loaded with perishable nutrients, so long as they’re fresh like our locally harvested greens. Our farmers are harvesting two types right now. The cabbage family (Cruciferae) includes bok choy, broccoli, cabbage (obviously), collards, kale, and turnips (which have tasty greens). The goosefoot family (Chenopodiaceae) includes beets, chard, and spinach.

    Beets are loved or hated…

    Read the rest of the newsletter below, or view this issue as a printable PDF with clickable links.

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